This page presents an introduction to and analysis of the dilemma. It does so through the integration of real-world scenarios and case studies, examination of emerging economy contexts and exploration of the specific business risks posed by the dilemma. It also suggests a range of actions that responsible companies can take in order to manage and mitigate those risks.
Challenges posed by entry into new markets
The very nature of many of the world's emerging economies, where judicial effectiveness is impaired, rule of law is poor, poverty is endemic and cost of living increases are volatile, means that corruption is generally more pervasive than in established Western markets (although it has been shown by Transparency International in its Annual Report 2012 to be a challenge everywhere).
Most MNCs will already have a range of anti-corruption principles and standards in place to help ensure legal compliance in their longstanding countries of operation, in respect of both home and host governments. As MNCs expand into new and unfamiliar markets characterised by high levels of public and private corruption, these standards are likely to become more difficult to apply in practice, especially in respect of supply chain and other business partners, and may need to be enhanced in order to adapt to local circumstances.
Similarly, MNCs need to make sure these standards address the fact that ‘corruption' can take many different forms that are in constant evolution as operating environments change – particularly in locations that MNCs are not always familiar with or where the practices in question are considered acceptable ways to do business.
Short-term pressure to establish emerging market footholds
Given the strong competition amongst MNCs trying to gain a foothold in such markets, it is likely that some companies – or at least individuals within those companies – will at some point come under strong pressure to participate in corrupt activities. This may range from high-level corruption (e.g. government level bribery, complicity in the embezzlement of national resource revenues by senior officials, signature payments related to facilitate new foreign direct investment etc.) or lower level but potentially widespread and socially erosive practices (like facilitation payments or petty bribery at an operational level – for example along transportation routes and with respect to public authorisations and permissions etc.).
The challenge for business is that on the one hand, emerging economies are likely to deliver long-term growth potential, whilst on the other, companies may face a range of risk exposures that may include legal, reputational and financial consequences if there are allegations associated with corruption (whether proven or not).
Responsible businesses will seek to manage such risks with policies and programmes, including in-house training, whilst continuing to pursue a successful commercial strategy. Nonetheless, they may have to compete for business in countries where corruption is a problem alongside other companies that do not uphold the same standards.
Defining corruption
By its very nature, corruption can take a wide variety of forms, some of which will be obvious, whilst others will be subtle, hidden and in many cases arguable. This is particularly the case as individuals and/or companies involved in corrupt activity become more advanced in how they operate in order to counter detection. As a result, it is difficult to provide a precise and detailed definition.
Transparency International (TI) defines corruption, for example, as: "the abuse of entrusted power for private gain". TI further differentiates between ‘according to rule' corruption (e.g. facilitation payments) and ‘against the rule' corruption (e.g. bribes to obtain services to which the receiver is prohibited from providing). The International Chamber of Commerce breaks down corruption into three components:
The UN Global Compact notes that the UN Convention against Corruption (see below) has taken the approach that a comprehensive definition of corruption was neither necessary nor feasible. It instead treats corruption as an evolving concept. As a result, it covers various forms of corruption that existed at the time of drafting, but also enables states to deal with other forms that may emerge.
In an effort to promote a "common understanding and language for the anti-corruption movement", TI has prepared The Anti-Corruption Plain Language Guide, which identifies and defines 45 key terms (ranging from ‘Access to Information' to ‘Whistle Blowing') that are integral to its anti-corruption work.
There is growing recognition of the relationship between corruption and the violation of human rights. Where there is corruption, people are denied the possibility of benefiting fairly from the benefits of business investment. Where there is corruption, business cannot flourish as it has to expend valuable resources paying bribes, rather than investing in expanding business activity and employing people productively. Indeed, in recognition of this, a new 10th principle to the UN Global Compact entered into force in 2005: "Businesses should work against corruption in all its forms, including extortion and bribery."
Specific relationship
Although the relationship between corruption and the violation of human rights is not immediately obvious, a report by the International Council on Human Rights Policy and Transparency International, Corruption and Human Rights: Making the Connection, identifies three different linkages:
For example, Transparency International notes in its Global Corruption Report 2009 that amongst other things, corruption allows reckless companies or individual executives and employees to disregard legal frameworks relating to health and safety at work, working hours, remuneration and pollution.
In a separate report, Business and Corruption: The Human Rights Dimension, Transparency International (UK) notes that in many cases, "various forms of corruption provide the grease by which deals are completed, the consequences of which have a direct or indirect effect on human rights". Cited examples include:
General relationship
Likewise, the United Nations Development Programme (UNDP) has drawn explicit links between corruption and a human rights based approach to development. In its 2004 paper, The Impact of Corruption on the Human Rights Based Approach to Development, the UNDP asserts that "A corrupt state creates a vicious circle in which the state quickly loses its authority and ability to govern for the common good. Corruption makes it possible for critics to be silenced, for justice to be subverted and for human rights abuses to go unpunished. When corruption reigns, basic human rights and liberties come under threat and social and economic contracts become unpredictable." This, says the UNDP, results in the undermining of a wide range of civil, political, economic, social and cultural rights – and poses a real threat to development based on the promotion and protection of human rights.
The UNDP further notes that corruption can:
Result in discrimination against the poor and vulnerable, with development benefits instead being diverted to those with the relationships, willingness or ability to pay. Furthermore, it is worth noting the particularly corrosive influence of organised crime with respect to politics – and so a wide range of human rights. In certain parts of the world, influential criminal groups (for example, relating to the highly lucrative illegal drugs trade) are believed to play a key role in the illegitimate manipulation of the democratic political process, through the direction of large sums of money towards sympathetic politicians or their parties. In many cases, these sums are believed to be channelled through legitimate businesses. The nature of such activities does not always fall within the traditional anti-corruption focus (for example focused on ‘narrow' incidents of bribery) and highlights the need to also focus in issues such as money laundering and political donations (in order to deal with more ‘systemic' corruption issues).
According to the Corruption Statistics section of Transparency International UK's website (which, as indicated, cites a variety of data sources):
In addition, Transparency International UK cites research from the UN, which says that, 15% of all companies in industrialised countries have to pay bribes to win or retain business. In Asia, this figure is 40%. In the countries of the former Soviet Union, 60% of all companies must pay bribes to do business. Whilst this report is not necessarily conclusive and is more than 10 years old, it provides an indication of the scale of the challenge.
Growing recognition of the general relationship between corruption and development can be found in initiatives to promote transparency around natural resource revenues. These include, for example, the Extractive Industries Transparency Initiative (EITI), which is aimed at promoting sustainable growth and poverty reduction through the promotion of transparency and accountability in the extractive sector (see below). In part, this is because transparency around tax payments will empower citizens and civil society to hold their governments to account – and to assess the revenue contribution of the extractive sector. It works through the cross-disclosure of natural resource tax payments by both extractive companies and host governments, which are then independently verified. This can help identify evidence of corruption, including opaque payments and illicit transfers of illegal signature payments.
Likewise, Publish What You Pay – an international civil society coalition – seeks to help citizens in resource-rich developing countries to "hold their governments accountable for the management of revenues from the oil, gas and mining industries." It campaigns for the disclosure of company payments and government revenues from the extractive sector – and calls for the disclosure of licensing arrangements and extractive industry contracts.
As a result, there will likely be cases where MNCs involved in – or perceived to be involved in – corrupt activities, may also face allegations that their behaviour is negatively affecting human rights within a country, given these inter-relationships.
Dilemma focus
In light of this, the Dilemma is written on the basis that the realisation of a wide range of human rights is likely to be undermined to a greater or lesser degree by the presence of public and private corruption. By extension, corrupt activities carried out by MNCs or their employees are likely to contribute to this process by acting as the ‘supply-side' in the corruption equation.
Acts of corruption
When managing this Dilemma, it is important that MNCs are aware of the many forms in which corruption can manifest itself in order to identify the risk of it occurring, and to tailor its responses accordingly.
The World Economic Forum's Partnering Against Corruption Initiative - Principles for Countering Bribery cites, for example, five different acts of corruption, including:
Corruption risks
When entering new markets and relationships, MNCs should be aware of the drivers behind corruption in order to better identify high-risk locations/sectors. According to the World Bank Institute, principle sources of corruption include:
According to a report carried out by PricewaterhouseCoopers, Confronting Corruption, procurement is the business operation most vulnerable to corruption. This is followed by bids and sales, and the establishment of a presence in an unfamiliar market. Although corruption manifests itself in a wide range of business sectors, certain industries present particular risks. For example, Transparency International's Bribe Payers Index 2011 suggests that the following sectors are particularly prone to corruption:
Figure 1: High risk business sectors (Transparency International Bribe Payers Index 2011)
Sector |
Average CPI score (0-10, where zero is worse) |
Public works contracts & construction |
5.3 |
Utilities |
6.1 |
Real estate, property, legal and business services |
6.1 |
Oil and gas |
6.2 |
Mining |
6.3 |
Power generation and transmission |
6.4 |
Pharmaceutical and healthcare |
6.4 |
Heavy manufacturing |
6.5 |
Fisheries |
6.6 |
Arms, defence and military |
6.6 |
It appears that these sectors are particularly vulnerable due to the strong role played by official decision-making, public regulation and political cooperation. The nature of many of these sectors (e.g. reliance on public tenders, resource licences, regulatory approval, poor rates of pay, etc.) means that they are more likely to be associated with the bribery of public officials. In contrast, the lowest risk sectors were identified as agriculture, light manufacturing, civilian aerospace and information technology.
The same report distinguishes between ‘private', ‘petty' and ‘grand' bribery, the latter of which is carried out within some sectors in order to exert a disproportionate influence on public policy, using both legal and illegal means. This can result in situations in which "the very framework governing a sector, or even the economy, is guided by a particular interest, rather than by the public interest." Clearly, this can have serious and long-term human rights implications. The 2011 Bribe Payers Survey indicates that public works contracts/construction, oil and gas, mining, and real estate and property development were the sectors most likely to become involved in ‘grand bribery', while it was also seen to be highly relevant to the power generation and transmission sector.
Corruption dilemmas
In theory, the payment of bribes should not of themselves present a dilemma per se to business, due to the fact that these are clearly illegal in most jurisdictions. As a result, most MNCs will have a clear stance against corruption, supported by relevant policies and management systems.
Nonetheless, there will still be situations where employees – and in rare cases companies – will nonetheless feel that they face difficult choices when presented with potentially corrupt situations. This may be due to short-term commercial pressures that are felt to potentially override longer-term risks of potential legal liability and/or reputational damage. This is a particular risk where:
Whilst none of these considerations justify corrupt behaviour, they are likely to increase the risk that individuals within a company make decisions that feel justifiable or ‘normal' at the time, but which may have serious and long-term consequences for their employers – and the communities in which they operate.
In March 2010, US-owned chemicals company Innospec agreed to pay US$40.2 million in a controversial transatlantic plea bargain relating to allegations that the company bribed Indonesian and Iraqi officials to maintain sales of the harmful petroleum additive Tetraethyl Lead. Innospec also admitted to selling chemicals to power plants in Cuba, in violation of US sanctions on the country. Innospec is thought to be the only remaining manufacturer of the petrol additive, which was removed from mainstream use in the United States and Europe by 2000 due to concerns over its toxicity.
Following an investigation by the UK's Serious Fraud Office, Innospec's UK arm was found to have prolonged the use of the chemical in Indonesia, which was considering banning the chemical at the time. It was alleged to have done so by paying a total of US$8.5 million in bribes – reportedly gaining US$770 million in benefits as a result. At the same time, Innospec's US operations settled related charges in the US relating to bribes paid between 2000 and 2003 to secure contracts for the sale of Tetraethyl Lead under the UN Oil for Food Programme in Iraq.
In both cases, Innospec's alleged actions clearly had the potentially to undermine the right to health of a large number of individuals within both Indonesia and Iraq. In particular, this is due to the neurotoxic effects of the additive (including low IQ and antisocial behaviour) and its particularly harmful effects on children.
A March 2009 report released by Global Witness, Undue Diligence, alleges that many of the world's largest banks are complicit in facilitating the movement of illegally acquired funds from corrupt regimes. According to the report, this is "facilitating corruption and state looting, which deny these countries the chance to lift themselves out of poverty and leave them dependent on aid." The report found that despite extensive anti-money laundering laws that oblige banks to undertake due diligence, this due diligence is not always being undertaken.
It accuses, for example, Deutsche Bank of allowing President Niyazov of Turkmenistan to maintain personal control over the country's central bank accounts. Furthermore, the report claims that HSBC, Santander and Abbey's Spanish bank used banking secrecy laws to avoid cooperation with the US Department of Justice in efforts to investigate the laundering of oil money by the president of Equatorial Guinea. The report makes a number of recommendations, including a tightening of anti-money laundering laws backed up by pro-active government enforcement.
The impact of such alleged activities can have a severe impact on both the legitimate political process within a country, as well as national development. In both cases, this can in turn impact on a wide range of human rights, ranging from the right to participate in public life to (in extreme examples) the right to life (for example where the illicit diversion of public funds has undermined public health provision).
In July 2012, British pharmaceutical company GlaxoSmithKline pleaded guilty to three charges of criminal misdemeanour before a US federal court, regarding the marketing of two of its drugs and the disclosure of safety information for a third. One count involved the company's targeting of under-18 patients with the anti-depressant drug Paxil, despite the drug having only been approved for adults. The second related to the pushing of the drug Wellbutin for unapproved uses, including weight loss and sexual dysfunction treatment, while the third involved a failure to provide the US Food and Drug Administration with safety data about the diabetes drug Avandia.
In order to promote the drugs concerned, the company distributed a misleading medical journal article, and bribed doctors with holidays, event tickets and high-paid job opportunities. According to the US Justice Department, the settlement of the case is "unprecedented in both size and scope," and represents "a clear warning to any company that chooses to break the law."
While such cases are most commonly associated with emerging economies, corruption continues to be a problem all over the world, even, as in this instance, in the comparatively well-developed United States. Human rights at risk from corruption of this sort include the right to life and the right to health, given the potentially harmful effects for consumers of medicines that are not properly approved for their advertised use.
In December 2014, French power and transportation company Alstom pleaded guilty to two counts of violating the US Foreign Corrupt Practices Act (FCPA). One count involved knowingly falsifying or causing to be falsified its books, records and accounts. The second related to knowingly failing to implement and maintain an adequate system of internal accounting controls.
Alstom reportedly paid in excess of US$75 million to secure US$4 billion of power-plant contracts in the Bahamas, Egypt, Indonesia and Saudi Arabia, with an estimated profit to the company of US$300 million. Having entered into plea agreements with the US Department of Justice, the company agreed to pay US$772 million in penalties, the largest criminal penalty imposed for alleged violations of the FCPA.
In 2014, news reports alleged that senior politicians received kickbacks from oil contracts as part of a scheme to buy votes. By 2015, 47 politicians were under investigation for complicity in bribery at the state-owned Petrobas oil company, an SOE with a quasi-monopoly over Brazilian oil and gas production. In addition, Vaccari Neto, treasurer of President Dilma Rousseff's Workers' Party (PT), was arrested in April 2015. He was charged with receiving "irregular donations" for the PT through inflated Petrobas supplier contracts. Neto was alleged to have transferred approximately US$200 million between 2003 and 2013, siphoned off from over-priced contracts between Petrobas and its engineering and construction suppliers.
The scandal is damaging the reputation of multi-nationals that have partnered with Petrobas. For example, in November 2015, criminal prosecutor Deltan Martinazzo Dallagnol warned that the prosecution will be scrutinising relations between a number of international contractors and Petrobas. Companies such as Rolls-Royce, Maersk, Keppel Corporation and Sembcorp Marine, as well as international banks, have been accused, in testimony given by former Petrobas executives, of directly or indirectly paying bribes through agents, brokers or consultants. Although the companies deny involvement, there is considerable public pressure on them to collaborate with the prosecution's investigation. The unfolding scandal illustrates the risks of collaborating with state-owned enterprises in a governance environment where bribery occurs with impunity.
Legal risks – international legal instruments
Avoidance of corruption is primarily an issue of legal compliance – and so should not constitute a dilemma per se. Nonetheless, there will be a range of situations where it is not necessarily clear to a company (or its employees) whether the actions they are carrying out amount to corrupt activity. As a result, they may still face significant legal risks.
It is important to note that where a company is accused of complicity in human rights violations as a result of corrupt activity – the legal risks posed by anti-corruption legislation are likely to be the most serious. In part, this is due to the fact that it is often easier to establish direct liability for corrupt actions than it is to establish complicity for human rights abuses that result from such actions.
The main international instruments pertaining to corruption at the global level (and which are implemented or in process of implementation via national law) include:
The OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions (the OECD Convention) focuses on the ‘supply side' of the bribery transaction – i.e. companies and individuals. It establishes legally binding standards to criminalise the bribery of foreign public officials in international business transactions – or complicity in such bribery. It also requires parties to take measures to address related money laundering, mutual legal assistance and extradition.
The Convention has been adopted by all members of the OECD, as well as Argentina, Brazil, Bulgaria, Colombia, Estonia, Israel, Latvia and South Africa. As a result, the terms of the Convention will generally be reflected in the national law of each of these countries – presenting significant legal risks to those involved in corrupt behaviour.
For example, at the end of 2009, 148 individuals and 77 entities had been sanctioned under criminal proceedings for foreign bribery in 13 states that are party to the Convention since it entered into force in 1999. At least 40 of the individuals involved were sentenced to prison and a total of 280 investigations were ongoing in 21 different countries.
The UN Convention against Corruption (UN Convention), to which 178 members are party, entered into force in December 2005. Amongst other things, it requires signatories to implement national measures to achieve the following:
Other relevant international legal instruments include, for example, the Inter-American Convention Against Corruption, the Council of Europe's civil and criminal Conventions on Corruption, and the African Union Convention on Preventing and Combating Corruption.
Legal risks - national legal instruments
The terms of these international legal instruments are likely to be reflected in the national legal systems of those states that are party to them. This includes a wide range of the emerging markets in which MNCs operate. For example:
Despite the presence of such laws in a wide range of emerging markets, these will not necessarily pose the primary legal threat to MNCs that find themselves implicated in corrupt behaviour. In part, this is because legislation will not always be as well developed as in a number of better established anti-corruption jurisdictions. Perhaps more significantly, enforcement can be relatively sporadic due to a lack of political will and/or limited enforcement capabilities.
It is worth noting, however, that in extreme cases, certain governments may seek to use local anti-corruption legislation as a form of leverage over MNCs whilst pursuing their own political or commercial goals (see below).
Legal risks - extraterritorial national legal instruments
Given the nature of the issue, most forms of corruption will not only be likely to be illegal where they occur, but will also be illegal in MNC's home countries.
This ‘extraterritoriality' means that it will be increasingly difficult for irresponsible companies to evade strong domestic legislation in their home jurisdictions by taking advantage of instances where emerging markets have ‘weaker' legal frameworks and enforcement mechanisms.
A key example of this can be found in the United States, where the Foreign Corrupt Practices Act 1977 (FCPA) provides a strong disincentive for companies to participate in corrupt activity abroad. The Act, which is actively enforced by the Department of Justice and the Securities and Exchanges Commission, applies to companies listed on US exchanges or with significant operations in the US, regardless of where corruption occurs geographically. Its far-reaching scope (which can include non-US companies accused of corrupt activities in non-US jurisdictions) – as well as the proactive stance of the US authorities – means it poses a serious potential risk to a significant number of MNCs. The financial consequences can be significant:
Likewise, in the UK, the new Bribery Act 2010 received Royal Assent in April 2010. It came into force in April 2011, and has replaced previous anti-bribery regime (perceived by many as inadequate) with a comprehensive anti-bribery framework. Offences under the Act include, for example:
Penalties include unlimited fines and up to 10 years imprisonment. As with the FCPA, the offences will have extraterritorial application, so that British companies or individuals (or those ordinarily resident in the United Kingdom) can be prosecuted even if the relevant act or omission took place abroad. Furthermore, the Act applies to companies that have a business presence in the United Kingdom – whether the relevant act or omission is made in relation to that business or not.
As a result, both MNCs and their executives may be exposed to civil and/or criminal prosecutions in a number of jurisdictions, depending on the specific nature of allegations. In extreme cases, there is scope for company executives to face imprisonment, in addition to criminal fines.
The UK's Serious Fraud Office (SFO) is responsible for enforcing current anti-corruption legislation, as well as the Bribery Act when it is in force. In July 2009, the SFO published a paper ‘Approach of the Serious Fraud Office to Dealing with Overseas Corruption' setting out its concept of ‘self-reporting'. In return for volunteering information about overseas corruption, the SFO offers the prospect of "a civil rather than a criminal outcome" as well as the "opportunity to manage, with us, the issues and any publicity proactively". Outside the self-reporting framework, the SFO has indicated its intention to "conduct more criminal investigations and prosecutions in the future".
Even where allegations of corruption or complicity in corruption (or related human rights violations) do not result in legal action, the reputational risks can be serious. Even if unfounded, allegations – or even suspicions – of corruption can have a range of ‘hard to measure' impacts on a company, including:
In a 2008 survey carried out by PricewaterhouseCoopers, Confronting Corruption, 55% of respondents said reputational damage would be the most severe impact in the event that corruption was discovered in their companies. Participants included a range of major companies, such as Anglo American, Fluor, CH2M Hill, Rio Tinto, SASOL, StatoilHydro, Thales, Newmont Mining and Shell.
As noted above, where MNCs face relatively ‘abstract' accusations of corruption abroad, this does not necessarily prompt a strong consumer reaction. In part, this appears to be due to a lack of an immediately identifiable ‘victim' –as well as the sometimes unclear boundaries of acceptable and unacceptable business behaviour. In situations where corruption results in a concrete human impact (e.g. through the clear and visible undermining of people's human rights) that is easy to communicate (for example via video footage, photos, journalism etc.), the damage can be far more severe. In extreme cases, this might result in – for example – public campaigns by activists and NGOs, as well as consumer boycotts.
Reputational risk may also arise from growing efforts to promote revenue transparency within the extractive industries. This not only includes voluntary initiatives such as the EITI (see above) but also a trend towards more mandatory measures.
For example, in July 2010, the US Congress adopted a measure (within the Dodd-Frank Wall Street Reform and Consumer Protection Act) requiring all companies registered with the Security and Exchange Commission (SEC) – including non-US as well as US firms – to report the amounts they pay foreign governments for access to oil, gas and minerals on a country by country basis. In a July 2010 article (‘Q&A: U.S. Financial Reform and Transparency in Oil, Gas and Mining'), the Revenue Watch Institute reported that of the 32 largest internationally active oil companies, 29 are registered with the SEC or have SEC reporting requirements and would be covered by the new law. Likewise, it notes that eight of the world's 10 largest mining companies could also be covered.
In situations where there is a clear disparity between the sums paid by corporations and the revenues reported by host governments, this may raise concerns amongst stakeholders about:
As a result, increased revenue transparency may result in higher degrees of scrutiny of MNCs in the extractive sector – exacerbating both the legal and reputational risks that they face.
In April 2008, for example, Transparency International (TI) published the findings of its 2008 Promoting Revenue Transparency Project in partnership with the Revenue Watch Institute. This assessed the reporting practices of 42 of the world's largest international and national oil and gas companies (IOCs & NOCs) – including efforts to tackle corruption and their transparency about revenue payments made the governments of oil-rich less developed countries.
The TI report assessed companies according to three categories: revenue payments made to governments, the nature of their operations and their anti-corruption programmes. IOCs and NOCs that ranked as 'high' for revenue transparency in foreign countries included BG Group, BHP Billiton, Nexen, Petro-Canada, Shell, StatoilHydro, Talisman Energy and Petrobras. Those ranked as 'low' included China National Offshore Oil Corporation (CNOOC), China National Petroleum Corporation (CNPC), Devon Energy, Exxon-Mobil, INPEX, Kuwait Petroleum Corporation, Lukoil, Oil and Natural Gas Corporation Ltd. (ONGC) and Petronas.
Undermining of the long-term business environment
MNCs have a direct long-term interest in promoting the economic, social and political development of the emerging economies. Such development ensures the growth of demand for MNC's products and services – as well as the maintenance of a stable and productive operating environment in which MNCs can operate safely, predictably and profitably.
TI's Global Corruption Report 2009 notes that although bribery may deliver short term advantages to some companies, in the broader market environment, corruption undermines fair competition, leads to lost business opportunities and fosters corrupt bureaucracies.
In a 2008 survey carried out by PricewaterhouseCoopers (see above), almost 45% of respondents said they avoided certain markets or opportunities because of corruption risks and almost 40% said they had lost bids because of corrupt officials. According to certain estimates, more than US$1 billion is paid in bribes each year. Likewise, corruption adds up to 10% to the total cost of doing business globally – and up to 25% to the cost of procurement contracts in developing countries.
TI's Global Corruption Report 2009 states that "nearly two in five polled business executives have been asked to pay a bribe when dealing with public institutions. Half estimated that corruption raised project costs by at least 10 per cent. One in five claimed to have lost business because of bribes by a competitor."
As a result, whilst companies may be able to gain short-term advantages through unethical business practices, they are ultimately contributing to the undermining of their own long-term commercial interests and growth environment.
Risks to long-term commercial interests
In addition to the risks outlined above, MNCs face a range of additional commercial risks if they participate in – or are complicit in – corrupt behaviour. For example:
The UN ‘Protect, Respect and Remedy' Framework for Business and Human Rights provides guidance on how to protect individuals and communities from corporate related human rights harm.
The framework is comprised of three key principles:
The framework states that in addition to complying with national laws businesses have a responsibility, in the context of the countries where they operate, to respect human rights through their own business activities and through their relationships with third parties – such as business partners and entities in their supply chains. To meet this responsibility, the framework notes that businesses should engage in human rights due diligence and specifies the main components of the process:
Policies: Including a human rights policy containing broad commitments, supported by more detailed guidance in specific functional areas
Impact assessment: Including assessments that explicitly reference internationally recognised human rights and are used by companies to avoid potential negative human rights impacts on an ongoing basis
Integration: Including the embedding of respect for human rights throughout a company
Tracking performance: Including regular updates of human rights impact and performance
The Guiding Principles for the Implementation of the UN "Protect, Respect and Remedy" Framework aim to provide "concrete and practical recommendations" about how businesses can operationalise their responsibility to respect human rights. According to the Guiding Principles, the responsibility to respect human rights requires responsible companies to:
The UNGPs apply to all States and to all business enterprises, both transnational and others, regardless of their size, sector, location, ownership and structure.
The UNGPs have experienced widespread uptake and support from both the public and private sectors, and numerous companies have publicly stated their commitment to the Guiding Principles. The UN Guiding Principles Reporting Framework is also used by companies to report on how they respect human rights.
Companies can seek specific guidance on this and other issues relating to international labour standards from the ILO Helpdesk. This aims to help company managers and workers understand the ILO approach to socially responsible labour practices and to assist in the development of good industrial relations.
There is a significant body of pre-existing guidance for companies seeking to responsible address dilemmas relating to corruption, including how to resist paying bribes.
Key guidance materials include:
Whilst the above documents can provide detailed guidance in specific areas, key elements include the following (please note that the following list is not intended to be exhaustive):
Transparency International's Business Principles for Countering Bribery recommends that company anti-corruption programmes should, at a minimum:
Transparency International's and the World Economic Forum's Partnering Against Corruption Initiative (PACI) notes that these policy requirements should be implemented through a comprehensive anti-corruption programme that includes the following (general) elements:
Ideally, anti-corruption programmes should be subject to external verification and assurance, in order to ensure the company is performing at the highest level.
Although risk assessments can take place at any time, it is particularly important that companies conduct them at the outset of business activities, for example when:
The coverage of any risk assessment would necessarily be dictated by the company's specific circumstances and follow best practice for impact assessment. This includes undertaking a baseline assessment, predicting corruption risks and specific likely circumstances surrounding exposures, mitigating risks wherever possible (corporate code, guidance, strategies to resist bribes, training etc.), managing those risks not mitigated, and measurement of continuous improvement (including setting targets on an annual basis).
According to the UN's Protect, Respect and Remedy: a Framework for Business and Human Rights, risk assessments should ideally cover the following broad categories:
First, companies should analyse the risks posed by the external environment. This includes, for example, questions around the latent risks posed by the operating environment. For example:
There are a wide range of tools available to help in this process. This includes resources such as the World Bank's Doing Business indicators, Transparency International's Corruption Perceptions Index, the World Bank Institute's Worldwide Governance Indicators and Verisk Maplecroft's Corruption Risk Index. In addition, there are numerous reports examining corruption, including the US Department of State's Country Reports on Human Rights Practices, Transparency International's Global Corruption Reports, the Business Anti-Corruption Portal's country profiles, Amnesty International's country reports and Human Rights Watch's World Report.
Internal environment
Second, companies should analyse the risks posed by the nature and circumstances of their own operations. This includes questions around, for example:
This is essentially an issue of internal review, in order to examine whether the company itself poses corruption risks and whether its own risk mitigation systems are sufficient given the external environment it is operating in and the business relationships it holds. Specific issues to examine include those listed above (e.g. see Anti-corruption policy and programme) in order to establish, for example, the efficacy and comprehensiveness of the company's:
Business relationships
Thirdly, companies need to analyse the risks posed by their business relationships (including business partners, suppliers, agents, officials, government bodies etc). Issue to address might include (where relevant and appropriate):
The Business Anti-Corruption Portal, for example, provides a number of due diligence tools covering agents, consultants, joint ventures, contractors and public procurement. Likewise, the International Association of Oil & Gas Producers' Guidelines on Reputational Due Diligence provides a range of guidance on the opportunities and risks of engaging with third parties.
The Integrity Pact is a tool developed during the 1990s by Transparency International to help governments, businesses and civil society discourage corruption in the public contracting process – and similar processes.Collectively, MNCs can promote the use of such agreements, particularly when competing against other MNCs who have a shared interest in promoting a ‘level playing field'.
It is based on the establishment of an agreement between a government and all companies competing for a public contract. The terms of this agreement requires that neither side will "pay, offer, demand or accept bribes, or collude with competitors to obtain the contract, or while carrying it out". Furthermore, bidders are required to disclose all commissions (and similar expenses) paid to anyone in connection with the contract. Importantly, the agreement needs to specify those sanctions that will apply in the event that bribery does take place – including, for example, loss of the contract to blacklisting for future tenders. By committing to a common set of rules, competitors can pursue the relevant tender without feeling they are being disadvantaged by competitors' corrupt behaviour.
According to Transparency International, Integrity Pacts can be applied to:
According to Transparency International, Integrity Pacts have been used in Argentina, Colombia, Ecuador, Germany, Mexico, Indonesia and Pakistan. They are also reported to serve as a general model in entire sectors (e.g. construction in China), groups of public institutions (e.g. public undertakings in India) or local governments (e.g. Milan, Italy).
In 2005, for example, eight companies took part in a US$600 million suburban railway project in Mexico (Cuautitlan- Buenavista route). They did so under an Integrity Pact overseen by an independent monitor assigned by Transparency International Mexico. This monitor was present at all events related to the bidding.
In the same year, India's Oil and Natural Gas Corporation (ONGC) adopted the Integrity Pact concept in order to help regulate a contracting process of around US$5 billion a year. As of March 2007, more than 500 vendors had signed the pact, which was implemented with the assistance of Transparency International India. All complaints made to the independent monitors were satisfactorily and expeditiously resolved.
Internal initiatives
Clear guidance is essential in order to help employees identify, avoid and manage potentially corrupt situations/relationships – particularly given the sometimes ambiguous circumstances in which corruption can take place. In many cases, MNCs will choose to establish their own internal guidance that is well tailored to their own individual circumstances, as well as the specific corruption risks that these pose to their operations.
For example, Shell has published a comprehensive Code of Conduct, addressing issues such as personal and business integrity (including bribery and corruption, conflicts of interest, gifts and hospitality, insider dealing, and political activities and payments), as well as financial and asset protection (including public disclosure, financial reporting and money laundering). In addition to setting out the principles by which the company expects employees to act (e.g. "Shell employees must never accept or give a bribe, facilitation payment, kickback or other improper payment for any reason."), it is supported by extensive online learning resources, including a Management Primer and relevant case studies.
According to AT&T's Corporate Citizenship website more than 99 percent of their employees have taken Code of Conduct Business training, including topics on human rights and corruption. Furthermore, more than 99 percent of managers completed courses on Ethical Leadership in 2009. This emphasises the importance of ethical leadership.
Likewise, Hewlett Packard's Ethics and Compliance website notes that the company provides extensive communications and training on business ethics and compliance. This includes, for example, a mandatory 90 minute annual refresher course using video training. The training includes lessons learned from actual incidents, as well as a resource guide. This course is supplemented by a series of online videos called ‘Integrity Minutes', which depict ethics and compliance issues as they might appear in actual workplace situations. Meanwhile, the company's ‘Ethics Bulletin' presents two ethics and compliance issues that actually occurred within the company (with personal details removed), and how these were resolved.
External initiatives
In addition to developing their own guidance, companies may choose to participate in external education and training programmes. For example, the Resisting Extortion and Solicitation in International Transactions (RESIST II) tool has been jointly developed by the International Chamber of Commerce, Transparency International, the UN Global Compact and the World Economic Forum. RESIST II is aimed at assisting those companies whose employees face regular demands for bribes and/or extortion. It provides 22 scenarios – based on real experience of contributing stakeholders – to help guide employees on how to prevent or respond to an inappropriate demand by a client, business partner or official in the most efficient or ethical way possible.
Companies that have participated scenarios to RESIST II include, for example, Alcan, The Coca-Cola Company, EADS, Fluor Corp., Philips, Siemens and Thales. Seven of the scenarios deal with solicitation in the procurement process. These include, for example, situations where:
The remaining scenarios examine solicitation in the context of project implementation and day-to-day operations. In each case, the scenario focuses on 1) demand prevention and 2) response to a bribery demand. Scenarios include, for example,
Employee training should ideally be complimented by the implementation of mechanisms to allow employees to seek advice about potentially corrupt situations – or to report suspicious business behaviour. In many cases, the best way in which employees should seek advice or raise concerns will be through their immediate supervisors or managers (i.e. through normal corporate structures).
Nonetheless, in some cases (for example where supervisors or managers are also implicated, or where an employee fears that raising concerns will result in self-incrimination or punishment), alternative arrangements – such as confidential advice and whistle-blowing hotlines – will be more appropriate.
Ideally, particular focus should be placed on providing easily accessible, pragmatic and astute advice to employees, thus stopping corruption from occurring in the first place (i.e. a ‘preventative' approach). Depending on circumstances, advice might be provided by internal experts (e.g. in-house counsel) or by external legal advisors. Provision of such advice will pre-empt many potentially corrupt situations, and stop employees from inadvertently becoming involved in corrupt activity.
Where such mechanisms do not prevent corrupt activities taking place (for example, where it is a matter of intention rather than inadvertent error), mechanisms need to be put in place to ensure employees can report on corrupt activity a) confident that such reports will be properly investigated and b) without fear of retribution (i.e. a ‘reactive' approach).
In July 2008, the International Chamber of Commerce published its Guidelines on Whistleblowing. Recommendations include the following:
According to a 2007 study by KPMG, 25% of incidents of fraud among 360 incidents analysed came to light due to company whistle blowing systems.
Examples of the many MNCs that maintain advice and whistle-blowing mechanisms include the following:
In a presentation entitled Fighting Corruption Through Collective Action, the World Bank Institute notes that collective anti-corruption initiatives can:
Cross-sectoral initiatives
For example, the Partnering Against Corruption Initiative (PACI) of the World Economic Forum has seen a wide range of companies commit to: "A zero-tolerance policy towards bribery" and "development of a practical and effective implementation programme". The PACI has been signed up to by 145 companies, including a significant number of major MNCs including Alcatel-Lucent, Arup Group, BASF, Bechtel Group, BHP Billiton, Eskom, Fluor Corp., Petrobras, Schindler Holding and Siemens AG.
Likewise, Trace International is a non-profit membership organisation that provides practical anti-corruption guidance to MNCs and their commercial intermediaries. Member services include due diligence reports, best practice benchmarking surveys and research, anti-corruption resources and training workshops.
Sectoral initiatives
Another important global initiative aimed at tackling ‘macro-level' corruption is the Extractive Industries Transparency Initiative (EITI). The EITI aims to improve governance in resource-rich countries through the "verification and full publication of company payments and government revenues from oil, gas and mining". It is made up of a coalition of governments, companies and civil society groups, investors and international organisations. It works by having extractive companies disclose their payments to host governments, whilst at the same time having host governments disclose their receipt of payments. These are then subject to independent verification – a process that is overseen by a multi-stakeholder group.
Around 50 extractive companies participate in the EITI (through their operations in implementing countries, international-level commitments and/or industry associations). These include the members of the International Council on Mining and Metals, Alcoa, Arcelor Mittal, BP, Chevron Corp., ConocoPhilips, Hess Corp., Shell, Statoil and Total.Côte d'Ivoire, Kazakhstan and Nigeria, are rated as ‘EITI Compliant Countries', whilst a total of 18 other countries (including Colombia, Ethiopia and the Philippines) are rated as ‘EITI Candidates'.
Other examples of sectoral anti-corruption initiatives include:
Country contexts
According to Transparency International's 2014 Corruption Perceptions Index, those countries seen as least corrupt include:
Figure 2: Countries perceived as least corrupt
Denmark |
New Zealand |
Finland |
Sweden |
Norway |
Switzerland |
Singapore |
Netherlands |
Luxembourg |
Canada |
Those countries perceived as being the most corrupt include:
Figure 3: Countries perceived as most corrupt
Somalia |
North Korea |
Sudan |
Afghanistan |
South Sudan |
Iraq |
Turkmenistan |
Uzbekistan |
Libya |
Eritrea |
Corruption and human rights contexts
As a general rule, those countries that pose a serious corruption risk will often demonstrate a relatively poor human rights record. For example, out of the 10 most extreme risk countries in Verisk Maplecroft's Human Rights Risk Index 2015, six of them also rank amongst the 10 most extreme risk countries in Verisk Maplecroft's Corruption Index 2015 (see Figure 4).1
Figure 4: Corruption and human rights overlap2
Top 10 extreme risk countries in Verisk Maplecroft's Human Rights Risk Index 2015 |
Top 10 extreme risk countries in Verisk Maplecroft's Corruption Risk Index 2015 |
Syria |
DR Congo |
Sudan |
North Korea |
Iraq |
Somalia |
Somalia |
Central African Republic |
Afghanistan |
Sudan |
DR Congo |
Afghanistan |
Pakistan |
Equatorial Guinea |
Central African Republic |
Iraq |
Nigeria |
Libya |
South Sudan |
Myanmar |
As a result, MNCs operating in areas where they are conscious of a significant corruption risk should be aware that human rights are also likely to pose a serious issue – and vice versa. Although there is little empirical evidence to fully explain this apparent relationship, this partly appears to be because corruption often serves to undermine the very institutions, political processes and civic culture needed for human rights to flourish. Similarly, poor human rights conditions can often result in higher levels of corruption due to a disregard for individuals' legitimate rights and the lack of checks and balances on the actions of those in whom economic or political power is concentrated.
Human rights impact
The cross-cutting nature of corruption means it has the potential to affect a very wide range of human rights, depending on circumstances. As a result, it is difficult to identify a comprehensive list of those human rights it can impact on. Nonetheless, there are a number of human rights that corruption can pose a particular risk to. In most cases, this is as a result of official corruption, rather than as a direct consequence of business corruption.
1 Verisk Maplecroft, Global Risks Portfolio – Maps and Indices, http://maplecroft.com/portfolio/mapping/maplecroft/?initial_map_slug=pr_corruption_risk_2015 (including methodology)
2 Please note that countries in bold are considered to be in the ‘top 10' most extreme risk countries for both Human Rights Risk and for Business Integrity and Corruption Risk
@TalkHumanRights / @globalcompact
Website: By Verisk Maplecroft in partnership with the United Nations Global Compact