This page presents an introduction to and analysis of the dilemma. It does so through the integration of real-world scenarios and case studies, examination of emerging economy contexts and exploration of the specific business risks posed by the dilemma. It also suggests a range of actions that responsible companies can take in order to manage and mitigate those risks.
The dilemma for responsible businesses is how they can successfully pursue projects involving land acquisitions and community relocations without abusing the rights of communities. The dilemma is particularly relevant in the extractive and infrastructure industries, but may also involve the tourism industry or the agricultural sector.
Conflicts involving community relocation are prominently featured in the media and highly sensitised as they often involve most vulnerable groups, for example indigenous peoples. Businesses thus face a range of risks associated with the failure to fulfil the responsibility to respect the rights of local communities with respect to relocation.
Community relocation is often a consequence when mining or infrastructure projects necessitate the acquisition of land which will impact local communities in a way that remaining on the respective land will be implausible or impossible for those communities. Such resettlements deeply impact local communities and thus need to be approached with adequate sensitivity.
Community relocation may impact positively and negatively on the right to property, the right to self-determination, the right to health, the right to housing, the right to water, and the right to food.
Resettling communities means that residents may lose land on which their families and ancestors have lived for centuries. It is land which has provided the conditions to support the residents' livelihoods for many years. Their social life is situated among their neighbours. Children have grown up to go to the community school. Some groups, particularly indigenous groups, may attach spiritual or religious meaning to the land. Resettlement means more than the loss of the home to the local communities and thus financial compensation is not always a straightforward solution.
Resettlement may be voluntary or involuntary. Involuntary resettlement has a double impact on communities: they lose their land and livelihood and their leaving the land is involuntary. Local laws may allow for expropriation but fail to provide for adequate resettlement and compensation systems. While businesses have to respect local law, the failure to live up to their corporate responsibility to protect the human rights of local communities in the case of relocation and resettlement, will result in serious other legal, reputation, operational, financial and other risks and consequences.
In the case of voluntary and particularly involuntary resettlement, responsible MNCs have to be diligent in avoiding conflict with local communities when community relocation is necessary. Community opposition has brought to a halt many extractive projects and cost companies their investments. Additionally, MNCs may face costs related to work delays and lost working time, but also costs and negative impacts related to the destruction of property during community protest, security forces employment and the risk of use of excessive force against protestors.
Companies can reduce the impact of these serious risks to the community and to business continuity, as well as to corporate reputation, by implementing adequate community engagement strategies from the very start, even before the acquisition of land.
Community resettlement means physical displacement as well as economic displacement and subsequent risk of loss of livelihood. Physical displacement is the actual relocation and the loss of previous shelter. Economic displacement refers to the loss of assets or access to assets leading to loss of income sources or means of livelihood.
Voluntary resettlement concerns situations where the seller is not obliged to sell and the buyer may not resort to expropriation of land or other compulsory measures should negotiations with the seller fail.
Involuntary resettlement takes place when communities do not have the right to reject land acquisition and resettlement. Involuntary resettlements occur in the case of:
In these cases, the seller(s) do not have the option to refuse selling the land which leads to an imbalance in the negotiation powers. For example, in the past, sellers often accepted inadequate compensation for fear of losing even more when expropriation procedures are commenced. Communities may also lack access to information on market prices which puts them in a weaker position vis-à-vis the buyer. More seriously, local communities, especially indigenous communities, may not possess formal entitlement to land, therefore making proof of eligibility for compensation difficult or, worse, impossible in law.
Without proper management of community relations and subsequent relocation, re-settlement, particularly when it is involuntary, may have long term effects on the community including impoverishment, environmental damage and social stress. It is thus imperative to minimise and mitigate the risks of such results and human rights abuses. According to the IFC it may be advisable to avoid involuntary resettlement procedures.
Resettlement of local communities profoundly impacts the livelihoods of community members. Conflicts with local communities can arise during all stages of the relocation process. Many conflicts and dilemmas result from a lack of adequate engagement, management and planning before the project is to be launched. Often, community members are not adequately consulted or not consulted at all. According the World Resources Institute's report "Development Without Conflict", effects of project decisions on communities are often life changing. Any of those decisions can have profound and long-term impacts on the lives, livelihoods, and development of those communities, both in a positive or negative way.
Extractive industries, particularly in emerging or developing countries, can be one of the most important sources of national income. Where revenues are fairly distributed and reinvested in education and health infrastructure, they provide important avenues for the development of disadvantaged or poor communities. Development opportunities include the provision of infrastructure and employment for often disadvantaged and/or isolated communities.
Projects in the extractive sector often require the resettlement of communities due to their scale and inherently disruptive impacts on surrounding communities and land – for example, in respect of dust, noise and water. However, resource-rich developing countries do not yet have in place adequate legal mechanisms and governance systems to address resettlement issues.
Many companies in the extractive sector still fail to mitigate harm resulting from the adverse impacts of their operations on local communities. Affected communities, among them vulnerable indigenous groups, may oppose such projects from the very beginning if they fear negative impacts. Community protests may result in violent and sometimes fatal clashes with company security personnel, perhaps inadequately trained to prevent tension. Road blocks may prevent companies from entering the extractive site or bringing in equipment and pose risks to business continuity.
These negative outcomes and impacts often result from a lack of implementation of effective community engagement programs from the outset. The exploration permit issued by local authorities provides companies with the legal license to operate on community land, but not necessarily a "social license to operate".
In its study, "Breaking Ground: Engaging Communities in Extractive and Infrastructure Projects", the World Resources Institute states that community engagement often falls short due to the "failure to understand local political and community dynamics, or a failure to fully engage all local stakeholders affected by a project."
A renewed interest of businesses in large-scale acquisitions of agricultural land, particularly in sub-Saharan Africa, stirs concerns about possible infringements of the rights of local communities, including indigenous peoples.
According to a new report "Foreign Land Deals and Human Rights" supporting the mandate of the UN Special Rapporteur on the Right to Food published recently in 2010 by the Center of Human Rights and Global Justice at New York University School of Law, interest in agricultural land stems from a variety of factors, but is predominantly led by demand to produce food overseas due to food price volatility, scarcity of resources and fast-growing populations. Another factor is an interest in biofuel production.
Large-scale land investments can have positive effects on local communities. According to the World Bank report "Rising global Interest in Farmland", demand for agricultural produce can foster social and economic development. Local communities can benefit from those investments through partnerships with investors and employment generation.
However, the report Foreign Land Deals and Human Rights highlights that "[l]arge-scale land investments can negatively affect many human rights, including, but not limited to: the right to water; the right to participation; the rights of indigenous persons; the right to adequate housing, including the right to not be forcibly evicted from one's home; the right to an adequate standard of living; the right to non-discrimination and equality; the right to self-determination; the right to development; and the right to adequate remedy."
The construction of hydropower projects like dams is a major source of displacement. Dams provide much needed electricity for countries to provide to their own populations as well as export opportunities. For example, dams ensure energy proficiency in regions in Africa cursed by chronic power shortages. The much criticised Gibe III dam in Ethiopia could nearly double Ethiopia's electric capacity. The NGO No Water No Life (NWNL) estimates that in the long-term, the dam may contribute to food security by making flooding more controllable. The NGO suggests that infrastructure projects associated with the dam such as storage facilities and new roads for food and water distribution could alleviate problems of rain-dependency in agriculture which currently contribute to a lack of food and to poverty in the region.
However, the immediate environmental and social impacts of dam construction on the surrounding land and communities are significant. Natural flooding is deterred so that existing farm land becomes unsuitable and harvests are destroyed. Factory waste and flooding may impact the surrounding land and communities. These farmlands often provide the livelihoods and secure income for local communities. By interfering with these lands, communities may be forced to relocate to find other sources for their livelihoods. This may include lands which communities have occupied and cultivated for generations.
Dam construction and maintenance projects in emerging or developing economies are often undertakings supported through international development aid and involve foreign governments, host state-owned enterprises, various companies including construction, energy and electro- and hydro-mechanical businesses as well as banks providing for loans. Projects involving a variety of actors raise the need for companies to ensure that stringent risk management systems are in place to mitigate human rights risks which may originate from e.g. business partners, suppliers and governments.
When dealing with land inhabited by indigenous peoples, companies encounter higher and stricter standards which they have to meet before entering into such land. Indigenous standards and practices may be unknown or foreign to company staff and conflicts may result from a lack of understanding and communication.
The land indigenous peoples have traditionally owned, occupied or otherwise used is extremely significant; it can aptly be described as a physical representation of their culture, spirituality and identity. Moreover, the land often represents the source of food, medicine, clothing and shelter and provides the basis for self-government and economic viability. Spiritual attachment and a sense of collective belonging to land – including in relation to burial rituals – is an especially salient issue for indigenous peoples.
Commercial activities ranging from natural resource extraction, ranching, infrastructure projects, tourism and bio-prospecting can put immense pressure on land held by indigenous groups. This can be compounded by unclear property rights arrangements which are a vital issue for businesses to consider prior to investment.
Authorities in DRC order community to relocate closer to a minefield to make way for investor plans
In March 2011, municipal authorities in DRC ordered a community of more than 1,000 people in eastern DRC to move toward a suspected minefield because authorities want to make room for investors to build hotels, shops and restaurants. Authorities told the community to move away from the said land within 30 days and began demolishing shacks and makeshift homes in mid-March. The dimensions of the suspected minefield are unclear. Handicap International Belgium and UNMAC were to clear the minefield over the next couple of months, but with their houses destroyed within a short amount of time, villagers were put at risk of falling victim to land mines when building their new homes.
SA Human Rights Commission deems community relocation as adversely affecting community
In 2009, the South African Human Rights Commission (SAHRC) commenced an investigation into the relocation of a community inhabiting areas surrounding the Potgietersrus platinum mine in Mokopane, Limpopo province, by Anglo Platinum (Angloplat). The SAHRC deemed the relocation to adversely affect human rights but did not state whether human rights abuses were committed by Angloplat. The investigation had been triggered by the report "Precious Metal" published by the NGO ActionAid in 2008. The report alleges, for example, that the communities were offered inadequate compensation and lost farm land that had been the source of their livelihoods without adequate replacement. According to the report, villagers refusing to relocate had electricity and water cut off and alleged company responsibility. Additionally, water in the local river is alleged to have been contaminated by mine waste. Angloplat rejected the allegations made in the report by ActionAid but welcomed the SAHRC report which produced recommendations about mitigating the risk of human rights violations in the course of community relocations.
Forced evictions, violence and intimidation in Guinea
In January 2017, Guinean civil society organisations released a report accusing AngloGold Ashanti and its Guinean subsidiary, SAG, of forcibly evicting over a thousand residents from the village of Kintinian II in northeastern Guinea to make way for a new open pit mine. Following interviews with community members, government members and company representatives, investigators claim that the local community were excluded from the consultation process and experienced physical violence and intimidation when they tried to organise protests. According to the report, in March 2015, SAG announced that it would abandon its operations at the site, unless it was able to gain access by May 2016. In May 2016, residents were allegedly forcibly evicted by the company, with support from the government. Since then, community members have been living in temporary accommodation after rejecting the resettlement homes that the company provided.
Investors including World Bank finance controversial Mongolian mining project
In September 2012, the Board of Directors of the World Bank announced it would consider helping fund a copper and gold mining project in Mongolia, despite its own acknowledgement of potential adverse effects. Rio Tinto's Oyu Tolgoi (OT) mine has faced severe local resistance, particularly in regards to the damage it may cause to both the fragile South Gobi ecosystem and the traditional way of life of nomadic herders in the region. The company released an Environmental and Social Impact Assessment (ESIA), but it was heavily criticised for merely covering the project's construction phase, which, at the time, was already 94% complete. It was suggested that potential investors, who also included the European Bank for Reconstruction and Development, The US Export Bank, and BNP Paribas, should not consider financing the project until the ESIA has been expanded to include all key stages, including operations and decommissioning. According to OT Watch, an organisation working with affected herders, consultation with the nomads has been ‘deeply flawed and inaccessible', with insufficient notice given for meetings, and a dearth of available Mongolian translations of the ESIA. However, in December 2015, 20 banks loaned approximately USD4.4 billion to develop the Mongolian mining project. The IFC and MIGA – both members of the World Bank – also provided loans to the project.
Companies are exposed to a myriad of legal requirements on the international and domestic level when having to relocate communities. Community relocation can infringe a number of human rights enshrined in the International Bill of Human Rights which includes the Universal Declaration of Human Rights (UDHR), the International Covenant on Civil and Political Rights (ICCPR) and the International Covenant on Economic, Social and Cultural Rights.
If not carried out properly, community relocation can impact the right to self-determination, the principle of equality and non-discrimination, the right to religious freedom, the right to freedom of movement, the rights to access to food and water. Stemming from the right to self-determination, the UN Declaration on the Rights of Indigenous Peoples and the ILO Indigenous and Tribal Peoples Convention C169 require the free, prior and informed consent when resettling indigenous peoples.
Community opposition may result in protests countered with violence from public or private security employed by the company to protect its assets. The Voluntary Principles on Security and Human Rights require participants to ensure the security of the local communities they are operating in. Companies are to conduct risk assessments so as to understand and mitigate human rights and security risks resulting from the employment of security forces. Improper management of relations to security personnel may not only result in the violation of the Principles but also in complicity in crimes.
In addition to international requirements, many countries have domestic laws in place to protect the rights of local communities including indigenous groups. In the Philippines, for example, exploration permits on indigenous land are only issued when free, prior and informed consent is certified by the National Commission for Indigenous Peoples. The cases below illustrate how the failure to adequately consult and engage with communities with respect to resettlement requirements, may result in negative consequences including the revocation of exploration permits.
On the basis of alleged violations of the rights of indigenous people, the national Commission on Human Rights of the Philippines (CHR) issued a resolution recommending that the provincial administration of Aquino revoke the Financial and Technical Assistance Agreement (FTAA) which had been issued to OceanaGold Philippines Inc. CHR alleges that some indigenous inhabitants of the land adjacent to the Didipio mine in Northern Luzon, Philippines, exploited for gold by the company, had been forcefully evicted. In a complaint filed with CHR in June 2008 residents accuse OceanaGold of setting on fire and bulldozing off cliffs 187 houses without a valid court order and without providing adequate relocation as required by Philippine law. In a statement released by OceanaGold, the company rejected the claims and insists it met "the human rights of the local community".
In 2013, mining company Vedenta had joint plans with Odisha Mining Company (OMC) to extract bauxite in Odisha, India, rejected by the government based on forced evictions, breaches of environmental laws and other concerns for the rights of local tribes. The Dongria Kondh indigenous tribe said that the mining project would have destroyed a sacred hill which provides their source of livelihood. The Indian government also plans legal action against the company following a report commissioned by the Ministry of Environment and Forests alleging violations of forest and environmental regulations. Survival International ran campaign against the mining project and brought a complaint under the OECD Guidelines in the UK. The OECD UK National Contact Point found that Vedenta had failed to engage in adequate consultation with the Dongria Kondh indigenous tribe. Prior to the government rejection, the Indian Supreme Court had suspended the project in 2007 and required a fund set up by the Vedenta and the state-owned OMCto set aside 5% of its profits before tax to reinvest in the local community. Over the course of the project and allegations of violations of human rights and environmental law violations, the Norwegian government pension fund divested its US$15 million shares in the company in 2007. In 2010, the Church of England also sold its shares after pressure from campaigners including Christian groups. However, nearly two years after the project was blocked by locals, in 2015 OMC was seeking to revive the plans to mine for bauxite in the Niyamgiri hills. In 2016, OMC put forward a fresh proposal to mine at the site.
Involuntary resettlement in particular also brings with it high risks for the company's reputation which is exacerbated by the instantaneous spread of news across the world via the internet. IFC Guidance Note 5 alerts that a lack of proper planning and management may lead to negative consequences which in turn may affect the company's reputation.
Community relocation often affects the most vulnerable populations, including indigenous groups. NGOs and representatives working on the community's behalf closely monitor company behaviour and make extensive use of the media to publish any infringements. Often, communities affected by the extractive or infrastructure sectors are very well organised and represented and have the capacity to mobilise quickly to start protest or campaigns advocating against certain projects.
In 2010, International Rivers and other environmental and human rights organisations launched a campaign to stop the construction of the Gibe III Dam in Ethiopia. The organisations allege that the dam threatens the land and livelihoods of 500,000 indigenous people in Southern Ethiopia and bordering Northern Kenya. They argue that the dam is the most destructive dam in Africa and will destroy harvests and grazing lands as well as fisheries in the area surrounding the world's largest desert lake, Lake Turkana, in the Omo Valley, a UNESCO World Heritage site. International Rivers alleges that the project violates the right of indigenous peoples to free, prior and informed consent and the right to determine the use of their land as provided for in the UN Declaration on the Rights of Indigenous Peoples. According to the organisations, local people were not adequately informed nor were they able to express their opinions. The NGOs warned that the construction of the dam could fuel conflict. International Rivers claims that the loan given by Industrial and Commercial Bank of China (ICBC) to Chinese state-owned company Dongfang Electric Corporation for electro- and hydro-mechanical works will damage ICBC's reputation "as a diligent, environmentally responsible bank."
Legal action arising from the inadequate planning and implementation of community relocation may see the company have its license to operate revoked via preliminary injunctions.
Operational risks may also arise from community protests directly. Cases of community opposition and protests have disrupted work for days and weeks, involving, for example, the blockage of mines and vital roads and infrastructure. Construction may be delayed or disrupted. Protests may be violent and impact on the health and safety of company staff perpetuating work delays in construction and operations. Company facilities, machinery, housing and other assets may be damaged and rendered unusable.
For example, communities protested Newmont's second stage of expanding its Yanacocha gold mine in Peru in 2003 and obtained an ordinance protecting a sacred mountain and major source of water from Newmont's interference.
Similarly, Barrick Gold's operations in its Cortez Gold Mine in Nevada were halted due to a preliminary injunction issued by the US Court of Appeals for the Ninth Circuit after the US Western Shoshone tribes had filed an appeal.
The IFC, for example, finances projects which aim to improve the well-being of host communities in member countries, including mining and infrastructure projects involving community relocation. IFC experts appraise projects in accordance with the IFC performances standards. Any of the projects financed by the IFC which involve involuntary community relocation must meet the requirements set out in the IFC Performance Standard 5 and be consistent with the policies in IFC Handbook for Preparing a Resettlement Action Plan. While the IFC recognises that many resettlements will be carried out by the host governments, IFC clients are required to ensure that the outcome of any resettlement is consistent with the IFC's standards and policies.
Legal, reputational and operational risks may also lead other investors to back out of the project. For example, the Norwegian Pension Fund ejected Rio Tinto from its pension portfolio due to "grossly unethical conduct" in its involvement with the world's largest gold mine, the Grasberg mine in Indonesia. A report, Fanning the Flames, published by War on Want, had previously alleged serious human rights and environmental abuses.
Company protests have even led companies to shut down mines and abandon projects altogether resulting in the loss of large sums of investment money.
Moreover, costs may arise from legal action or disruptions in operations and work delays. Additional costs may be incurred when violent protests require companies to employ security forces whose actions may result in physical harm or even deaths of company staff and community members which require payment of health related costs and damages. Company assets including equipment, facilities and machinery may have to be replaced resulting in further costs.
Negative impacts of land acquisition and community relocation may pose a risk to community development. Improper management of community relocation may result in long-term hardship, impoverishment, environmental damage and social stress within the community. Involuntary displacement results in, among other things, the loss of shelter, income, land, livelihoods, assets, access to resources and services.
When community relocation is properly managed community members can benefit from the project and improve their living conditions, including enhanced access to schools, water supplies and health services. In turn, thoughtful community relocation may enhance community support for the project and boost company reputation.
The UN ‘Protect, Respect and Remedy' Framework for Business and Human Rights provides guidance on how to protect individuals and communities from corporate related human rights harm.
The framework is comprised of three key principles:
The framework states that in addition to complying with national laws businesses have a responsibility, in the context of the countries where they operate, to respect human rights through their own business activities and through their relationships with third parties – such as business partners and entities in their supply chains. To meet this responsibility, the framework notes that businesses should engage in human rights due diligence and specifies the main components of the process:
The Guiding Principles for the Implementation of the UN "Protect, Respect and Remedy" Framework aim to provide "concrete and practical recommendations" about how businesses can operationalise their responsibility to respect human rights. According to the Guiding Principles, the responsibility to respect human rights requires responsible companies to:
The UNGPs apply to all States and to all business enterprises, both transnational and others, regardless of their size, sector, location, ownership and structure.
The UNGPs have experienced widespread uptake and support from both the public and private sectors, and numerous companies have publicly stated their commitment to the Guiding Principles. The UN Guiding Principles Reporting Framework is also used by companies to report on how they respect human rights.
Companies can seek specific guidance on this and other issues relating to international labour standards from the ILO Helpdesk. This aims to help company managers and workers understand the ILO approach to socially responsible labour practices and to assist in the development of good industrial relations.
The following suggestions have been adapted from the business and human rights framework as laid out in the Guiding Principles for the Implementation of the UN "Protect, Respect and Remedy" Framework to facilitate the protection of local communities in the case of resettlement.
Companies should have in place a human rights policy affirming their respect for human rights, particularly in those areas where their operations, supply chains or distribution networks may have an impact on human rights.
In addition, companies operating in business sectors that often require the resettlement of local communities should have in place a resettlement policy in accordance with human rights standards as enshrined in the International Bill of Rights.
The World Bank Operational Manual 4.12 details requirements for a resettlement policy and framework. In addition and in accordance with IFC Performance Standard 5, a resettlement action plan should be developed for each project. For example, in line with the Asian Development Bank's Involuntary Resettlement Safeguards, policy objectives can include:
Often, conflict with local communities may arise before resettlement becomes an issue. It is essential that meaningful engagement with local communities is carefully planned from the very beginning so as to avoid any conflicts which may later impact on resettlement planning and implementation, e.g. in the form of community protests which bear high operational and reputational risks for the company. For example, the lack of indigenous community trust may subsequently impact on the capacity to obtain free, prior and informed consent (FPIC) in relation to land acquisition and use, which is a domestic legal requirement in some jurisdictions.
Building community trust should be prioritised as soon as the company decides to invest in a project which may involve community relocation. Companies will benefit significantly from early community engagement processes:
For example, costs for community engagement during the development of the Malampaya natural gas project in 2001 in the Philippines, were estimated at approximately US$6 million with a total project costs of US$4.5 billion. Through this investment, the company was able to save an estimated US$50-72 million in work delays. As a comparison, a lack of adequate investment in community engagement for the proposed expansion of the Yanacocha gold mine in Peru cost US$1.69 billion in project delays.
Community engagement is at the heart of ensuring fair and adequate handling of community relocation as part of the process to obtain the social license to operate, i.e. to gain the support for a project from the affected communities and stakeholders above simply complying with legal requirements. Often, in a decision to block a project, conflicts with communities may "tip the balance against the companies".
MNCs should resort to a consultation process in order to mitigate the risks of negative impacts on the community and of subsequent community opposition to the project. IFC Performance Standard 5 requires community and stakeholder consultation processes. This should involve the facilitation of participation of the displaced and of host communities in the decision-making process concerning the relocation. Consultations shall specifically cover the periods of implementation, monitoring, and evaluation of compensation payments and relocation.
Companies should ensure that those consultations are carried out throughout the project's life-cycle. Communities should be consulted and engaged with on an ongoing basis, particularly when the project involves major changes at a later stage.
The IFC's Good Practice Handbook on Stakeholder Engagement will give important insights on the realities of meaningful consultation and engagement with external stakeholders including affected communities. It is recommended that companies:
Often stakeholder engagement processes are not connected to business strategy development and fail to effectively help both stakeholders and companies to assess risks and opportunities. The process of assessing community interests and grievances may be facilitated by the implementation of a local multi-stakeholder panel specifically engaging local stakeholders (potentially) affected by community relocation. Such panels often provide commentary or advice on the assessment and improvement of a company's human rights impact in local communities to which the company has committed to respond.
Advantages and benefits of a multi-stakeholder panel include the following:
A study by the Harvard Corporate Social Responsibility Initiative, The Mechanics of Accountability – Ad Hoc time-specific stakeholder panels, finds that stakeholder panels have emerged at the local level particularly in the extractive industry which often operates in remote areas of the developing world. For example, Newmont Mining Corporation and Cerrejon Coal have employed such panels on the local level involving international stakeholders. Another model is a local panel only involving local stakeholders in order to address issues ranging from legacy issues to resettlement.
Land disputes are a significant source of conflict with local communities and should be addressed and dealt with as early as possible to avoid exacerbating the conflict potential. For example, while companies may have received title to the land from the government, community members may claim to have paid taxes on the land they occupy and dispute the legitimacy of the land title.
Companies should avoid any conflicts with those claiming title and attempt to amicable settle any remaining disputes. For example, they should plan for and implement a pre-project land consolidation programme. Settling land disputes at this stage of the project will allow for a more streamlined planning and will minimise the potential for conflict at a later stage.
In order to mitigate and minimise the risks posed by company operations to the rights of local communities, human rights impact assessments are imperative and will provide important guidance on how best to mitigate risks and monitor performance.
Human rights impact assessmentsserve to identify and assess the actual or potential human rights impacts of companies' activities and associated relationships prior to and during business activities. The assessment involves:
Businesses can mitigate human rights risks when they are fully aware of the potential and actual impacts of their activities on human rights. The human rights impact assessment as proposed by the UN Special Representative serves to understand the impact business activities may have on the human rights of those individuals affected by the company's business activities and to assess how the legal, economic and cultural environment impacts human rights.
The company can then make an informed decision about how to mitigate those impacts by developing mechanisms, procedures and systems integrating human rights into internal strategies and procedures, hence "operationalising" human rights. The Guide to Human Rights Impact Assessment and Management (HRIAM) is a tool businesses can use to conduct such assessments. The Guide also provides information on management processes and systems.
Impact assessments in relation to community relocation deserve the highest degree of scrutiny taking into account the life-changing effects resettlement has on the community. For example, IFC Performance Standard 5, detailing requirements for community resettlement, obliges businesses to conduct a "Social and Environmental Assessment" as provided for in IFC Performance Standard 1.
IFC Performance Standard 5 and World Bank Operational Manual 4.12 both recommend avoiding involuntary resettlement and forced evictions where possible and exploring alternative project designs. In the Guidance Note 5 corresponding to IFC Performance Standard 5, the IFC encourages its clients to shun land acquisition resulting in community displacement.
IFC Performance Standard 5 requires companies to put together a resettlement action plan addressing the impacts of a project. The plan shall mitigate the negative impacts, offer avenues for development and establish the entitlements for the different groups affected by the displacement.
In accordance with IFC Performance Standard 5, a resettlement plan for involuntary resettlement involving the physical displacement of people shall be based on the results of the Social and Environmental Impact Assessment as required of IFC clients in IFC Performance Standard 1 and shall be designed to "mitigate the negative impacts of displacement, identify development opportunities, and establish the entitlements of all categories of affected persons".
The IFC Handbook for Preparing a Resettlement Action Plan outlines the basic requirements for the involuntary relocation of local communities. It provides helpful guidance as to which factors need consideration and the recommendations may be adapted to different project requirements.
Companies, before commencing operations possibly requiring community relocation, should get a clear picture of the impact company activities will have on communities. Companies should be sure to assess the structure, constituencies and representation of the community to be able to understand their concerns in relation to the project. The identification of the relevant stakeholders provides the requisite baseline for the social and environmental impact assessment which in turn will serve to establish an efficient resettlement plan.
Companies should conduct a careful assessment so as to have a complete understanding as to who the relevant stakeholders are. They should keep in mind that communities may be fragmented or involve complex structures. Stakeholder identification and analysis provides baseline information which helps companies understand impacts and prepare resettlement and compensation plans.
In accordance with Accountability's AA1000 Standard, stakeholders are those individuals or groups that affect or could be affected by an organisation's activities, products or services and associated performance. In line with IFC Performance Standard 1 and the accompanying IFC Guidance Note 1, stakeholder identification is an important process involving:
The IFC Handbook for Preparing a Resettlement Action Plan recommends identifying affected populations through:
Conducting a census and inventorying affected assets are key components of the human rights and resettlement impact assessment. The census primarily serves to collect information about the affected communities and to establish the beneficiaries of a resettlement plan. It also helps to identify the scope of compensation, income restoration and development opportunities.
With an asset inventory, companies will get a detailed picture as to which assets are expected to be lost for each household including loss of physical assets, income, income-generating resources. The loss of collectively held assets such as water, grazing areas, irrigation systems and community structures should be accounted for separately. This process should be based on a consultative process with the affected communities to establish a consensus as to the valuation of those assets. Further socioeconomic studies will help identify the implications of such losses to the different groups of community members.
Particular attention shall be paid to the poor and vulnerable members of the community who may be impacted disproportionately by the relocation. Companies may have to consider different measures to counter imbalances arising from a disadvantaged status due to, for example, race, colour, sex, language, religion, political or other opinions, national or social origin, property, birth or other issues.
In order to develop an appropriate relocation plan, the company should map the impact zones relating to their stakeholders. The process of identifying the impacts the project may have on stakeholders involves the gathering of sufficient data, preferably primary data collected during visits to the site and community lands.
In the case of involuntary resettlement, IFC Performance Standard 5 provides that a census is carried out to identify the persons who will be displaced by the project in order to determine eligibility for compensation. This process also aims to daunt efforts by those who are ineligible to benefit from the compensation scheme. In order to avoid delays and in the absence of adequate government procedures, the company may determine a cut-off period and set a final date to submit claims of eligibility. The company has to ensure that the cut-off period is clearly communicated to the community members. This may entail reaching out to community members who live in remote areas.
In order for local communities to understand the risks and impacts as well as the opportunities associated with a project possibly involving community relocation, companies should disclose all relevant information and ensure that it is properly communicated to community members in helpful and clear ways in order that local communities can engage with the company in an informed way. This will provide the basis of the relationship with the community, involving consultation and participation in the process of relocation.
Disclosure of information should be timely. This means that companies should make an effort to make such information available to the communities from the very beginning of the planning of the project. This means that companies should disclose such information prior to commencing any activity on the inhabited land.
Aware that education may be a pre-requisite to understanding the information provided by companies to local communities, the former should include information about:
As involuntary resettlement shall be avoided where possible by exploring alternative project designs, voluntary resettlement will benefit from obtaining the communities' free, prior and informed consent and will minimise and mitigate the risk of complicity in human right abuses as well as the risk of community opposition.
However, in accordance with IFC Performance Standard 5, any involuntary resettlement process should involve an informed consultation and participation process. The provisions require including the views of the affected communities in decision-making processes related to resettlement and livelihood restoration, including options and alternatives. Consultation and participation of the communities should continue during planning, implementation, monitoring and evaluation payments.
When resettlement is involuntary, a consultation process based on the concept of free, prior and informed consent will minimise the risk of community opposition to the project and to maximise the enjoyment of the community members' rights.
Free, prior and informed consent is the principle whereby host communities have the power to decide whether a project may be carried out on their lands prior to operations, but also includes an ongoing process of community engagement and consultation. Originally, the principle of free, prior and informed consent aimed to protect the rights of indigenous peoples, but is now increasingly seen as a key component to protect the rights of all host communities. It is a collectively held right and may not be exercised by individuals alone, i.e. it does not give individuals veto power.
The concept of FPIC stems from the right to self-determination of peoples as provided for in the International Bill of Human Rights. Both the International Covenant on Civil and Political Rights and the International Covenant on Economic, Social and Cultural Rights state in their Article 1 paragraph 2 that "[a]ll peoples may, for their own ends, freely dispose of their natural wealth and resources without prejudice to any obligations arising out of international economic co-operation, based upon the principle of mutual benefit, and international law. In no case may a people be deprived of its own means of subsistence."
Article 10 of the UN Declaration on the Rights of Indigenous Peoples states that "[n]o relocation shall take place without the free, prior and informed consent of the indigenous peoples concerned..." Redress and compensation has to be provided when indigenous property was taken without the FPIC of the community. Additionally, states have to ensure that hazardous materials shall not be stored or disposed of on indigenous land without the free, prior and informed consent of the group.
The ILO Indigenous and Tribal Peoples Convention C169 states in its Article 16 that relocation shall only take place with the indigenous peoples free and informed consent. Where consent may not be obtained, relocation shall follow appropriate national legal procedures. According to Article 7 of the Convention this implies that indigenous and tribal peoples "have the right to decide their own priorities for the process of development" and shall "exercise control, to the extent possible, over their own economic, social and cultural development".
While eminent domain may still be evoked in order to claim land rights for a project, obtaining consent will save the company from conflicts which may arise when the local community feels excluded from the process. Eminent domain shall be used as a last resort, for example when consent cannot be obtained from a small number of community members while the rest of the community has provided consent. One author argues that FPIC balances national interests with community rights. Accordingly, it would not be in the national interest when a lucrative mine "was held hostage by on absentee family with a house on the lode" and thus eminent domain could be invoked.
While international or domestic standards generally only require free, prior and informed consent when resettlement involves indigenous groups, there is a strong business case to apply the principle with respect to all impacted communities.
The World Resources Institute has examined the business case for community consent in its publication Development without Conflict – The Business Case for Community Consent and provides the following examples of the advantages and benefits for companies ensuring community consent:
In the case of current and ongoing projects, free, prior and informed consent should be ensured for future projects and local communities shall be consulted and engaged at any stage of the projects' life cycle. Sometimes, it may be advisable to ask for FPIC again when the project later involves major changes unforeseen when the project commenced.
The provision of adequate compensation is a key issue when communities are relocated. Companies will have to ensure to carefully and diligently restore the livelihoods of community members at a different location. When providing for compensation, companies should provide compensation of at least equal but preferably higher value. In accordance with the IFC Guidance Note 5, this requires compensation for land and assets to be calculated at the market value plus transaction costs to restore assets. This includes:
Sometimes, even if the compensation requirements of, for example, the IFC standards are met, communities reject compensation offers. In order to mitigate the risk of rejection, companies will need to ensure that they are sufficiently informed about what constitutes adequate compensation taking into account the specificities of a particular community.
In the case where communities reject compensation offers, companies may have to resort to legal procedures, including land expropriation, which may lead to conflicts with communities and tensions that are disruptive to production. In any event, companies should aim for a reconciliatory approach; they should collaborate with the responsible government agency and take active part in the relocation planning, implementation and monitoring so as to be able to directly address issues which may negatively impact on the community.
In order to provide for adequate compensation in the case of physical displacement, IFC Performance Standard 5 requires companies to offer displaced persons the choice as to what the best resettlement option is. This may include the choice between replacement housing and cash compensation. Additionally, companies should provide relocation assistance. Housing or cash compensation have to be made available before the relocation takes places.
New settlement sites provided for by the company should improve the living conditions of the displaced community. When the local community either has a formal legal entitlement or a claim to the land which is recognisable under domestic law, the replacement housing should be of equal or higher value and shall be located in an area with equivalent or better characteristics. Cash compensation offered should be at full replacement value.
When communities occupy land without any recognisable title or claim, the company is required to offer the community to be relocated options for housing with secure tenure. Community members must be fully compensated in kind or in cash for the loss of any dwellings or structures previously owned. Relocation assistance shall be provided with the aim to aid communities restore their livelihoods.
The relocation of indigenous peoples requires companies to apply a heightened standard of care, as, for example, provided for in IFC Performance Standard 7.
Compensation and assistance has to be provided when economic displacement occurs, namely when communities are faced with the loss of assets or access to assets leading to loss of income sources or means of livelihood. Entitlements for all categories of affected persons shall be provided for in a transparent, consistent and equitable way.
The loss of income and livelihood due to land acquisition independent of the actual physical displacement requires companies to fully compensate communities for loss of assets or access to assets. This includes:
In accordance with IFC Guidance Note 5, adequate housing is to be measured by quality, safety, affordability, habitability, cultural appropriateness, accessibility, and characteristics of location. Adequate replacement housing shall enable access to employment, markets, infrastructure and services including water, electricity, sanitation, health care and education. Security of tenure is a very important component of adequate housing and means that habitants are free from the threat of forced evictions.
Cash compensation as opposed to compensation in kind may be appropriate in a certain scenarios as outlined in the IFC Guidance Note 5:
Sums paid should suffice to replace lost land or lost access to land and other assets at the cost of full replacement in local markets.
In line with the objectives of IFC Performance Standard 5, companies shall at least restore, but rather improve the standard of living for the affected communities. Compensation alone may not guarantee that the aims of restoring and improving economic conditions of the local communities are met. Particularly rural resettlements may pose major challenges for companies, particularly when having to restore income opportunities which were originally based on land or natural resources. In urban resettlements, companies may face difficulties to restore livelihoods which are based on income tied to a specific location.
IFC Guidance Note 5 distinguishes between three different livelihood types and recommends the following:
When compensating the local community members, companies should keep in mind long-term development opportunities and benefits. The IFC Handbook for Preparing a Resettlement Action Plan suggests identifying development opportunities and realising them in close collaboration with the affected community. Such development intervention could include production enhancements through the extension of agriculture, construction of storage facilities, support for small-scale credit, formation of cooperatives and marketing strategies, the promotion of new commodities and enterprises. For example, a company may opt to improve the livelihoods of communities living in squatter housing by providing planned and fully serviced housing.
Additionally, companies may engage in strategic community investment which the IFC describes as "[v]oluntary contributions or actions by companies to help communities in their areas of operation address their development priorities, and take advantage of opportunities created by private investment—in ways that are sustainable and support business objectives". In addition to development opportunities offered by the mere presence of business operation in a given community, i.e. employment and payment of taxes, voluntary company investments add further value to the community, i.e. company strategic investment can also yield capacity building, access to social and health services, infrastructure and other benefits.
The World Bank Tool Kit for Community Development provides guidance as to how mining companies can meaningfully contribute to sustainable development of the communities they are operating in. The guidance aims to equip companies with the means to ensure independent development of those communities once the company leaves.
Often, land acquisition and relocation are carried out by the host government. However, the responsibility of companies to respect the rights of communities extends to these processes as well. Companies should aim to ensure that the process adequately protects the rights of local communities. Where government action is limited, the company shall be active in relocation planning, implementation and monitoring. In line with IFC Performance Standard 5, companies complement compensation and assistance provided for by the government in order to meet the requirements of the standard.
The implementation of a resettlement plan shall be continuously monitored, evaluated. Meticulous documentation is crucial to achieving the goals of the plan. In accordance with the IFC Performance Standard 5, this may require external auditing in order to ensure compliance. If necessary, the plan may have to be adapted to unforeseen circumstances to better mitigate negative impacts on communities.
IFC requires the resettlement plan to be publicly disclosed. Copies of the plan and documentation relating to project planning and implementation must be submitted to the IFC which makes the documents publicly available. Companies have to ensure to comply with host country disclosure requirements and make the materials available to the communities in local languages.
It is imperative to uphold a continuous information disclosure process, particularly when there are changes to the initial project plan. Companies should continuously report back to communities about the project and relocation plan and implementation, consultation outcomes and issues addressed through grievance mechanisms.
Where businesses identify responsibility for adverse impacts, they should provide for or cooperate in their remediation and offer routes to judicial or non-judicial grievance mechanisms. Businesses can provide for operational-level grievance mechanisms as recommended in the Draft Guiding Principles. Operational level grievance mechanisms are administered by companies alone or in collaboration with relevant stakeholders and are accessible directly to "individuals and communities who may be adversely impacted by a business enterprise".
Operational-level grievance mechanisms may help companies to identify human rights impacts and grievances and make it possible to address such grievances and remediate human rights impacts at an early stage. IFC clients are required to put in place grievance mechanisms tailored to the respective project to promptly address any concerns in a transparent and understandable manner. The mechanism should be available throughout the project's lifecycle. Access to judicial and administrative grievance mechanisms available in the country should never be obstructed. Any mechanism should have processes in place to receive, address and record grievances by local communities. A collaborative approach involving community members can facilitate the solution finding process. Any decision taken should be reported back to the community.
Community relocation is related to and impacts on many human rights including the overarching fundamental principle of non-discrimination. When community relocation is inadequately carried out, businesses risk complicity in human rights abuses, including abuses of the following rights:
Right to self-determination: Both the International Covenant on Civil and Political Rights (ICCPR) and the International Covenant on Economic, Social and Cultural Rights (ICESCR) state in their Article 1 paragraph 2 that "[a]ll peoples may, for their own ends, freely dispose of their natural wealth and resources without prejudice to any obligations arising out of international economic co-operation, based upon the principle of mutual benefit, and international law. In no case may a people be deprived of its own means of subsistence." Companies may be found complicit in violations of this right when community relocation is carried out without the communities' participation or with only inadequate means for participation.
Right to participation: The right is implicit in the International Covenant on Civil and Political Rights, namely in the Articles 8 (on freedom of association), 13 (on education), and 15 (on cultural life) as well as in the UN Declaration on the Right to Development. The right includes participation of individuals, groups and communities in decision-making, planning and implementation processes affecting their rights as well as the right to information enabling meaningful participation.
Right to non-discrimination and equality: As an overarching fundamental principle of human rights law, the right is enshrined in Articles 2, 3, 14, 26 ICCPR and provides the basis for many rights embedded in the ICESCR and the UDHR. Businesses can be found complicit when community relocation leads to disadvantages of certain groups involved, e.g. minorities and indigenous groups. However, often, if community relocation does not adequately provide for compensation in the case of economic displacement, women are at risk of being disproportionately disadvantaged.
Right to free, prior and informed consent (FPIC): The right to self-determination and the right to participation provide the basis for the concept of free, prior and informed consent. Originally, the principle of free, prior and informed consent aimed to protect the rights of indigenous peoples, but is now increasingly seen as a key component to protect the rights of all host communities. It is a collectively held right and may not be exercised by individuals alone. Article 10 of the UN Declaration on the Rights of Indigenous Peoples states that "[n]o relocation shall take place without the free, prior and informed consent of the indigenous peoples concerned..." Redress and compensation has to be provided when indigenous property was taken without the FPIC of the community. Additionally, states have to ensure that hazardous materials shall not be stored or disposed of on indigenous land without the free, prior and informed consent of the group. The ILO Indigenous and Tribal Peoples Convention C169 states in its Article 16 that relocation shall only take place with the indigenous peoples free and informed consent. Where consent may not be obtained, relocation shall follow appropriate national legal procedures. According to Article 7 of the Convention this implies that indigenous and tribal peoples "have the right to decide their own priorities for the process of development" and shall "exercise control, to the extent possible, over their own economic, social and cultural development".
Right to property: The right to property is enshrined in Article 17 of the Universal Declaration of Human Rights according to which (1) everyone has the right to own property alone as well as in association with others, and (2) no one shall be arbitrarily deprived of his property. Land expropriations for the purpose of involuntary resettlement impact on this right. Companies may be found complicit in violations of this right when they fail to, for example, provide for equivalent replacement land including housing and assets, or compensation.
Right to housing: The provision of inadequate replacement housing may constitute an abuse of the right to housing as stipulated by Article 11 ICESCR.
Right to food: Community relocation may unduly cut off access to food and water impacting on the right to food of community members as enshrined in Article 11 ICESCR.
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